Scam Alert: Qwest has merged; it is not going out of business | Scam and Consumer Alerts | Idaho Statesman
I’m sure you’ve seen or heard the advertising featuring a green Slinky. Hundreds of the coiled toys move down steps to help let consumers know that Qwest is becoming CenturyLink.
If you are a customer, the envelope explaining the merger has arrived in your mail. It’s a merger, plain and simple. I’m willing to bet you have spent little, if any, time thinking about it (unless you are a Qwest employee).
A few salespeople for competing communication companies have thought plenty about it, and it appears they came up with a new sales pitch for telemarketers. The script goes something like this: “We understand you are a Qwest customer. You know, Qwest is going out of business. We don’t want your (insert one or all of the following: phone, Internet, satellite TV) interrupted, so we’re offering a special deal to move to our company.”
If the Slinky is the transition tool for Qwest to CenturyLink, green slime should be the mascot for any business that bases its sales pitch on creating confusion, taking situations out of context or flat-out lying about a competitor.
Jim Schmit brought the unscrupulous sales tactics to the Better Business Bureau’s attention. He’s the Idaho vice president and general manager for CenturyLink and the former president of Qwest Idaho. [...]
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Dale Dixon is president and CEO of the Better Business Bureau serving Southwest Idaho and eastern Oregon. Reach him at 342-4649 or ddixon@boise.bbb.org.
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